Wecare Conciergerie

Employee caregivers, ill or injured, in Toulouse?
We take over.

One employee in five supports a family member who is ill, elderly or disabled. Others are going through an illness, an accident or a long recovery themselves. WeCare gives them a dedicated Copilot who handles paperwork, appointments and day-to-day organisation, in complete confidentiality. A concrete workplace wellbeing measure, funded by the company.

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An employee caregiver and her elderly mother, supported by a WeCare Copilot in Toulouse
A dedicated Copilot for every employee we support.
1 in 5

That is the share of employees who care for a family member who is ill, elderly or disabled.

14 h

That is the time an employee caregiver spends each week on their loved one, the equivalent of two working days.

51%

of employee caregivers face burnout.

And two employee caregivers in three have never told their employer.

Two situations, one Copilot.

Whether your employee supports a loved one or is facing an illness or an accident themselves, their Copilot takes over everything that wears them out.

Your employee caregivers

A parent losing their independence, a sick partner or child. Your employee wants to be there without sacrificing their work. Their Copilot becomes their back-up.

  • Benefit applications, health insurance, public agencies and carer’s leave
  • Finding and coordinating home care providers
  • Medical appointments and transport for their loved one
  • Back-up when they are in a meeting or travelling

Your employees who are ill or injured

Treatment, surgery, an accident or a long recovery. Your employee needs rest, not paperwork. Their Copilot organises everything that cannot wait.

  • Health insurance, disability cover and sick leave paperwork
  • A well-prepared return home from hospital
  • Groceries, meals and housekeeping
  • A well-organised return to work, at their own pace

An invisible full-time job, weighing on your teams.

For these employees, the hardest part is less the care than the organisation. Booking an appointment, chasing an agency, finding a provider, handling the unexpected: much of it happens during working hours.

Fragmented absences

An hour for an appointment, half a day for a file. These repeated absences disrupt teams without ever being identified as a real issue.

Burnout that sets in

Half of employee caregivers face burnout. Fatigue builds up, concentration drops and health eventually suffers.

Talent drifting away

One employee caregiver in five fears having to leave their job. Forced part-time work or resignation: these are often experienced people you lose.

In the Haute-Garonne area, the number of residents aged 65 and over will grow by 50% by 2040. Caregiving will concern more and more of your employees.

What the Copilot handles for your employees

On a one-off basis or over time, across Toulouse Métropole and the Haute-Garonne. The employee stays in charge of every decision.

Paperwork

Benefit applications, health insurance, public agencies, carer’s leave, letters and follow-ups.

“Can you prepare my mother’s care allowance application?”

Sick leave and entitlements

Health insurance, disability cover, top-up insurance. Files are prepared and followed through to the end.

“My insurer still hasn’t answered, can you chase them?”

Appointments and transport

Booking appointments, reminders and transport arrangements, for the employee or their loved one.

“Find a slot with the cardiologist and arrange transport.”

Trusted providers

We select and coordinate home care providers from our Toulouse network.

“We need a reliable home help two mornings a week.”

Coming home from hospital

The home is ready, the groceries are done and support is organised before the return.

“My father leaves hospital on Friday, can you prepare his return?”

The employee’s daily life

Groceries, meals, laundry and small repairs. Time and energy freed up for work and family.

“Can you handle my groceries during my treatment?”

Back-up when the unexpected happens

A meeting, a business trip, an emergency. The Copilot takes over and keeps the employee informed.

“I’m in a meeting until 6pm, can you call the nurse back?”

A well-prepared return to work

After a period of leave, everything at home is organised for a calm return, at the employee’s pace.

“I’m back at work on Monday, help me organise everything at home.”

We do not replace the medical team and we do not provide medical care. We organise everything around it, alongside healthcare professionals.

A wellbeing measure that shows.

Employee caregivers say it themselves: practical services, such as coordinating appointments, are the first solution to protect their health. That is exactly the role of the WeCare Copilot.

The company funds the support as a benefit for its employees. You take concrete action, with no extra workload for your HR team.

  • Fewer fragmented absences, because paperwork no longer happens during working hours
  • Engaged, loyal employees, whom their situation was pushing towards part-time work or resignation
  • A concrete action for your workplace wellbeing policy and your CSR report
  • A stronger employer brand that speaks to every generation
WeCare Copilot supporting an employee caregiver in Toulouse

How it works

01

A meeting with your HR team

Together we define your needs, the employees concerned and the scope of the support.

02

Informing your teams

We help you present the programme to your employees, simply and without stigma.

03

Direct, confidential contact

Employees contact their Copilot themselves, by phone, WhatsApp or email.

04

An anonymised report

Your HR department receives activity indicators, with no personal information.

Confidentiality, our first commitment.

Two employee caregivers in three have never told their employer, and only 41% of HR teams have a way to identify them. With WeCare, your employees can ask for help without having to justify themselves.

You offer real support, and their privacy stays protected.

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A dedicated Copilot for every employee we support

No personal or medical information shared with the employer

Confidential activity reports and wellbeing indicators

A single point of contact for your HR department

An employee caregiver lives two days in one.
Their Copilot takes care of the rest.

My mother left hospital on a Friday. By Monday, her flat was tidy, her fridge was full and her disability application was filed. All I had to do was be there with her.

Marie-Claire D.

WeCare client, family caregiver, Toulouse

Your questions

Will the company know which employee uses the service?

No. Employees contact their Copilot directly. Your HR department only receives an anonymised report: number of requests, types of needs and satisfaction.

Does the service also cover employees who are ill or injured?

Yes. The support is for employees caring for a loved one as well as for those going through an illness, an accident or a long recovery themselves.

Does WeCare replace carers or home help?

No. We do not provide any medical care. We find the right professionals, organise their visits and coordinate everything around them.

What rights do employee caregivers have in France?

Carer’s leave (congé de proche aidant) lets employees suspend or reduce their working hours for up to three months, renewable, with a daily carer’s allowance. The Copilot helps the employee prepare the paperwork.

Can you help if the loved one lives outside Toulouse?

Yes, for everything that can be done remotely: paperwork, finding solutions and coordination. On site, we work across Toulouse Métropole and the Haute-Garonne.

From what company size does this make sense?

From a few dozen employees, part of your workforce is already concerned. For smaller organisations, one-off individual support is often the best fit.

Supporting your caregivers protects your teams.

Let’s talk about your employees and your workplace wellbeing goals. We build a programme tailored to your company with you.

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+33 6 89 47 67 69 · welcome@wecare-conciergerie.com · Monday to Friday, 9am-6pm